By booking your stay at Maruia River Retreat, you are agree to the following Terms and Conditions.

Please read the following carefully:


Rates and Promotions

  • All rates are quoted in New Zealand dollars and include 15% New Zealand Goods & Services Tax (GST).

  • We have a  2-night minimum stay throughout the year.

  • Rates are subject to change and will be confirmed at the time of reservation.

  • We regret, unless the Estate is booked for Exclusive Use, we are unable to accommodate children under the age of 12 years old.


Booking  Deposit Terms

  • A 50% non-refundable deposit is required to secure your reservation.  We accept credit cards via our online payment system (Stripe and PayPal) or direct deposit to our bank account with the following information:

    • Maruia River Retreat Ltd. – ANZ Bank - # 01-0815- 0115343-00

    • For direct deposits, we will issue an invoice for the 50% non-refundable deposit.

  • The booking is transferrable but not refundable.

  • The balance is payable 30-days prior to your booking date and will be charged to your credit card on file or an invoice will be sent to you as a reminder for the direct deposit balance.


Cancellation policy

  • Cancellations received with less than thirty (30) day's notice are subject to the non-refundable reservation deposit. Cancellations received with less than 14 days notice are subject to a 100% forfeit of total booking period. This will be charged to the credit card number obtained with your booking confirmation and/or an invoice will be issued for the balance due.

  • No shows will forfeit 100% total booking period

  • No charges will be made for any room nights that we are able to re-sell. 

  • It is recommended  that travel insurance be taken out, in case of unforeseen circumstances.


Check-In & Out Times

  • Check-In: 2pm

  • Check Out: 10am


Miscellaneous

  • All rates are subject to change.

  • Smoking is not permitted in the guest villas, lodge, building facilities or public areas.

  • No animals are permitted in the property.

  • We reserve the right to limit the number of people in any one villa. Unless it has been previously communicated and agreed in writing we operate a no party policy. We also reserve the right to remove people from the villas  if noise levels exceed acceptable levels and are reducing the enjoyment levels of other guests.

  • Any damage to the room or property may be charged to the credit card provided, or billed to the guest and may include loss of income if applicable.

  • Maruia River Retreat accepts no responsibility to amend your reservation due to transport delays/closures/cancellations. i.e. airport, ferry, or road closures due to bad weather.

Privacy Policy

  • If for any reason, Maruia River Retreat is unable to accommodate you after your booking is confirmed, we will notify you immediately by e-mail. Maruia River Retreat is an accommodation provider located in Tasman, New Zealand. We are committed to ensuring that your privacy is protected. Under no circumstances will the details of guests be shared amongst individuals nor be distributed to third party organisations without consent. Credit card details entered are securely encrypted and all payments processed on this website are done through a certified PCI compliant payment gateway. Legal Trading Name: Maruia River Retreat Ltd.

Personal Information

  • Please note that in order for us to create the most memorable experience Maruia River Retreat holds the information you provide us in our secure guest booking system and distributes it internally to appropriate personnel  prior and during your stay. After your departure you have a personal profile in our guest booking system to ensure any return visits are seamless experiences. Personal data is treated in full confidence and not distributed to any parties outside of Maruia River Retreat limited. Please advise specifically should you wish to have all data removed post-stay.